Question 1

What organic products do you use?

Accepted Answer

We exclusively use premium organic and natural hair care products that are free from harsh chemicals like parabens, sulfates, and ammonia. Our carefully selected product lines prioritize your hair's health while delivering exceptional, long-lasting results. Every product is chosen for both its performance and gentle care.

Question 2

How much do your services cost?

Accepted Answer

Pricing varies based on the service and your hair's length and condition. Color services typically range from $100-$300+, haircuts from $50-$80, and extensions from $500-$2000+ depending on the method and amount of hair. We provide detailed pricing during your free consultation so there are no surprises.

Question 3

Do you offer hair extensions?

Accepted Answer

Yes! We specialize in The Ivy Collection, our premium line of luxury hair extensions using the finest European hair. We offer several application methods including hand-tied wefts and fusion extensions. During your consultation, we'll recommend the best method for your hair type, lifestyle, and desired look.

Question 4

What is balayage and is it right for me?

Accepted Answer

Balayage is a hand-painted highlighting technique that creates natural, sun-kissed color with seamless blending. It's perfect for clients who want low-maintenance color with soft regrowth lines. During your consultation, we'll assess your hair and discuss if balayage or another technique best suits your goals.

Question 5

Can you fix color corrections or damaged hair?

Accepted Answer

Absolutely! Our master stylists are experienced in color correction and repairing damaged hair. These services require extra time and care, so we always start with a consultation to assess your hair's condition and create a customized treatment plan. We may recommend breaking the process into multiple sessions for optimal hair health.

Question 6

How do I book an appointment?

Accepted Answer

Booking is easy! Use our contact form, call us at (706) 305-3035, or message us on social media. We typically respond within a few hours to confirm your appointment. For urgent requests or same-day availability, calling is your best option.

Question 7

How long do appointments typically take?

Accepted Answer

Appointment times vary by service. Haircuts typically take 60-90 minutes, while color services range from 2-4 hours depending on the technique. Hair extension installations can take 3-5 hours. We'll provide an accurate time estimate during your consultation so you can plan accordingly.

Question 8

What is your cancellation policy?

Accepted Answer

We kindly request at least 24 hours notice for any cancellations or reschedules. This allows us to offer your time slot to another client. Late cancellations or no-shows may require a deposit for future bookings. We appreciate your understanding and cooperation.

Question 9

Do you require a deposit?

Accepted Answer

Deposits are required for first-time clients, extension services, and appointments over 3 hours. The deposit amount varies by service and is applied to your final bill. Deposits are non-refundable if you cancel with less than 24 hours notice.

Question 10

Can I request a specific stylist?

Accepted Answer

Absolutely! We encourage you to book with the stylist who best matches your needs. Each of our talented stylists has unique specialties and styles. If you're unsure who to book with, we're happy to recommend someone based on your service and preferences.

Question 11

Do you offer same-day appointments?

Accepted Answer

We do our best to accommodate same-day requests when possible. Availability varies, so we recommend calling us directly at (706) 305-3035 to check. For guaranteed availability, we suggest booking at least a week in advance, especially for color services and weekends.

Question 12

Do you sell professional products?

Accepted Answer

Yes! We carry a curated selection of professional-grade, organic hair care products to help you maintain your style at home. Our stylists will recommend specific products tailored to your hair type and needs. These salon-quality products ensure your color lasts longer and your hair stays healthy between visits.

Question 13

What makes organic products better?

Accepted Answer

Organic products are free from harsh chemicals, synthetic fragrances, and toxins that can damage your hair and scalp over time. They're gentler, often more nourishing, and better for both your health and the environment. Our clients notice softer, shinier, healthier hair with continued use of organic products.

Question 14

Can I use my own products at the salon?

Accepted Answer

We exclusively use our professional organic product line to ensure consistent, high-quality results and protect your hair's health. However, we're happy to discuss your current home care routine and recommend compatible products you can use between visits.

Question 15

How do I maintain my color at home?

Accepted Answer

We'll provide personalized aftercare instructions and product recommendations after your color service. Generally, we recommend using sulfate-free shampoo, limiting heat styling, applying weekly deep conditioning treatments, and using UV protection products. Proper home care can extend your color by several weeks.

Question 16

What should I expect for my first visit?

Accepted Answer

Your first visit begins with a warm welcome and detailed consultation. We'll discuss your hair history, current routine, and desired results. Then, we'll create a customized treatment plan and begin your service. First-time clients often mention how comfortable and relaxed they feel in our welcoming, luxurious environment.

Question 17

Do you offer free consultations?

Accepted Answer

Absolutely! We offer complimentary consultations for all new clients and for any major style changes. During your consultation, we'll discuss your hair goals, analyze your hair type and condition, and create a personalized plan to achieve your dream look while maintaining optimal hair health.

Question 18

Should I wash my hair before my appointment?

Accepted Answer

For color services, come with hair that's clean but not freshly washed (1-2 days is perfect). For cuts, clean hair is preferred. If you're unsure, we'll provide specific instructions when you book. Don't worry - we'll clarify this during your booking confirmation.

Question 19

What should I bring to my appointment?

Accepted Answer

Just bring yourself and any inspiration photos you'd like to share! If you have specific hair concerns or products you currently use, feel free to bring those for discussion. We'll provide everything else you need for a comfortable, relaxing experience.

Question 20

Is there parking available?

Accepted Answer

Yes! We have free, convenient parking right in front of our salon. There's plenty of space for all our clients, and you won't need to worry about meters or time limits.

Question 21

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards, debit cards, cash, and digital payment methods including Apple Pay and Google Pay. Gratuities can be added to card payments or given in cash. We also offer package deals for clients who book multiple services.

Question 22

What is your gratuity policy?

Accepted Answer

Gratuity is never required but always appreciated. Standard gratuity for salon services is 15-20% of the service cost. Gratuity can be added to card payments or given in cash directly to your stylist.

Frequently Asked Questions

Services & Pricing

Booking & Policies

Products

First Visit

Services & Pricing

Booking & Policies

Products

First Visit

Got Your Questions Answered?

Frequently Asked Questions

Services & Pricing

Booking & Policies

Products

First Visit

Services & Pricing

01What organic products do you use?

02How much do your services cost?

03Do you offer hair extensions?

04What is balayage and is it right for me?

05Can you fix color corrections or damaged hair?

Booking & Policies

01How do I book an appointment?

02How long do appointments typically take?

03What is your cancellation policy?

04Do you require a deposit?

05Can I request a specific stylist?

06Do you offer same-day appointments?

Products

01Do you sell professional products?

02What makes organic products better?

03Can I use my own products at the salon?

04How do I maintain my color at home?

First Visit

01What should I expect for my first visit?

02Do you offer free consultations?

03Should I wash my hair before my appointment?

04What should I bring to my appointment?

05Is there parking available?

06What forms of payment do you accept?

07What is your gratuity policy?

Got Your Questions Answered?